Strive to learn about our ever changing market by intensive research and data collection from consumers feedback
Analyze sales/marketing data and work with the team to draw up relevant sales and marketing strategies
Work with the team to create and implement marketing campaigns
Provide support to our marketing team at live and online events
Develop content calendars on a weekly and monthly basis for the company and our clients
Carry out customer visits and customer surveys and in turn submit reports on customer satisfaction from customer feedbacks.
Solve customer complaints by working with various/concerned departments
Head our Social Media Platform
Monitor analytics with social media team to identify relevant and trending concepts. Track the growth and impact of social media on the business and create and submit progress reports
Create and curate engaging blog and social media content; perform research activities to find articles, stories and resources, relevant to client base and post links to our social media profiles
Grow and engage the company's online community on Facebook, Instagram, Twitter
Monitor and respond to social media activities on a regular basis and build relationships with new and existing audiences
Schedule daily posts on all social media pages for the company and the clients
Create presentations and agreements and assemble client activity reports
Bachelor’s Degree in Communications, Marketing, Business Administration or related field
Well versed in English and Swahili
Creative Writing